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Home / Use cases / Multi-site
Use case

Multi-site

Run AI assistants for several websites from one dashboard.

Start free — 100 chats See pricing
In short

Multi-site is a way to use DeskClerk AI: Run AI assistants for several websites from one dashboard. The assistant answers from your own content, captures contact details and hands the conversation to your team when a person is needed.

  • One script tag on the site
  • Answers from your content, with sources
  • Contact details captured in the chat
  • Handoff to email, phone or WhatsApp
  • 100 free chats to start
The problem

What this use case fixes

Questions pile up

The same enquiries arrive while your team is busy elsewhere.

Slow first reply

Visitors leave before anyone can answer.

No record

Conversations happen in private inboxes and disappear.

HOW IT FITS

What changes on day one

1

Add your content

Pages, PDFs or a URL. The assistant indexes what you already have.

2

Set the rules

Choose the tone, the quick questions and when to hand a chat to a person.

3

Embed it

One script tag on the site. The assistant takes it from there.

Fit

Who this fits

Small teams

Cover the queue without adding headcount.

Growing sites

Answer the same questions consistently as traffic grows.

Multi-site owners

Each site answers from its own content.

A modern workspace

Multi-site teams start with the questions they already answer every day.

The setup

One script tag, no code changes

Run AI assistants for several websites from one dashboard. The assistant sits on the site you already have, answers from your content and hands off when a person is needed.

  • No rebuild
  • No theme edit
  • Works with any HTML site
  • Live in about 10 minutes
A smartphone on a desk with a softly blurred messaging screen
Comparison

What changes compared with a form

CapabilityDeskClerk AIA contact form
Answers from your contentYesScripted
Lead captured with the conversationYesSeparate form
Handoff with full historyYesPartial
Setup timeAbout 10 minutesDays
By the numbers

The starting point

No card until your knowledge base is ready.

100
free chats
11
file formats
4
interface languages
10
minutes to set up
What is included

Every plan includes

A monitor showing a softly blurred dashboard
After the first month

You can see what people actually asked

Volume, top questions and the questions the assistant could not answer are reported per site.

  • Top questions
  • Knowledge gaps
  • Lead sources
  • Weekly digest
“We stopped answering the same shipping question twenty times a week. The answers come from our own pages.”
E-commerce founder · DeskClerk AI customer
FAQ

Frequently asked questions

No. You add one script tag before the closing body tag, or use a code block in your builder.
Yes — every conversation appears in your dashboard, with the questions the assistant could not answer.
Yes. AI replies have a site-level switch, and handoff can be limited to your service hours.
Plans start at $20 per month; the trial includes 100 chats. See the pricing page for quotas.
You can, but AI and handoff work best in one inbox. Running two tools means two histories.
Most sites are live in about 10 minutes.
Yes, answers follow the visitor's language from the same content.
Yes, AI replies have a site-level switch and handoff can follow service hours.
No. You paste one script tag before the closing body tag of your site, or use a code block in your builder. Most sites are live in about 10 minutes.
PDF, DOCX, RTF, XLSX, XLS, CSV, PPTX, PPT, TXT, MD, HTML, JSON and XML — 11 format processors. Up to 50 MB per file and up to 200 pages per PDF. Scanned images are not supported.
It answers in the visitor's language, using your content. Interface text is available in English, Chinese, German and Arabic today; more interface languages are planned.
One visitor message or one assistant reply is one message. One question plus one answer is two messages, so plans are quoted in complete answers — 1,250 answers per month on Basic is 2,500 messages.
It says so, records the question as a knowledge gap, and can hand the conversation to your team. Handoff asks the visitor for contact details first.
Related

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B2B Export

Turn international inquiries into qualified leads, 24/7.

After Hours

Never lose a night-time or weekend visitor again.

All use cases

Nine scenarios in one place

AI Chatbot

How answers are produced

Lead capture

How contacts are saved

Pricing

Plans and quotas

Put an assistant on your website today

Start with 100 free chats. No credit card to begin, live in about 10 minutes.

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