Multilingual is not a demo screen — it runs on the site you already have.
Your visitors ask in their language. The assistant answers in it — grounded in the same content you wrote once.
Answer languages shown for illustration. Interface text is available in 4 languages today; more are planned.
Multilingual customer service answers each visitor in the language they wrote in, using one set of source content. DeskClerk AI detects the language of the question and replies from the same knowledge base, with the source attached.
The assistant reads the visitor's message and identifies the language.
It searches your content — one knowledge base, not one per language.
It replies in the visitor's language and cites the source page.
The assistant's answers follow the visitor's language. The console and widget interface are translated into English, Chinese, German and Arabic today; additional interface languages are planned, not shipped.
International visitors leave when the answer is in a language they do not read.
Separate per-language pages go out of date at different times.
A translated guess is worse than no answer.
A translation plugin on top of a chatbot on top of a help desk.
The assistant reads the visitor's message and identifies its language.
It retrieves from your content, then answers in the visitor's language.
You maintain one set of documents, not one per language.
English, Chinese, German and Arabic today; more are planned.
Arabic interface layout is supported.
German and Portuguese answers follow the site language setting.
Sell in several markets without a multilingual support team.
Answer enquiries in the buyer's language.
Support users across regions with one knowledge base.
Client sites answer in their own market's language.
| Capability | DeskClerk AI | A generic chatbot |
|---|---|---|
| Answers in the visitor's language | Yes | Often English only |
| One knowledge base | Yes | Per-language copies |
| Source shown in the answer | Yes | Rare |
| Extra translation tool | Not needed | Often required |
Answers visitor questions from your own content — and cites the source
Real-time chat with AI first, humans when needed — all in one inbox.
A lightweight chat widget that matches your brand — free to start.
Feed it your website, PDFs and docs — it answers from them, with sourc
The full capability list in one place
Answer product and shipping questions before checkout
Qualify international buyers around the clock
Plans, quotas and what is included
Multilingual is not a demo screen — it runs on the site you already have.
A visitor asks the question you have answered a hundred times. The assistant replies from your content, shows the source, and captures the details when it matters.
Only counts we can verify.
Start with 100 free chats. No credit card to begin, live in about 10 minutes.