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AI customer service for enterprise

Multiple business units run websites and answer the same questions differently.

Start free — 100 chats See pricing
A modern bank meeting room
In short

AI customer service for enterprise is a website assistant that answers buyer questions from your own content, captures the enquiry and hands it to your team. It is built for digital workplace or customer operations lead dealing with multiple business units run websites and answer the same questions differently.

  • Digital workplace or customer operations lead
  • Answers cite your content
  • Lead captured with the conversation
  • Handoff to a person
  • Live in about 10 minutes
Buyer psychology

What the digital workplace or customer operations lead is actually thinking

The decision is emotional before it is technical. These four things decide whether they try the assistant.

What triggers the search

Multiple business units run websites and answer the same questions differently.

What they are afraid of

Governance, data leakage and inconsistent answers across regions.

The objection to answer

“We have a procurement and security review.”

The proof that closes it

Per-site isolation, audit logs and a documented security page.

The problem

What enterprise teams deal with

Inconsistent answers

Each regional team answers the same question differently.

Slow rollouts

Every new site needs a separate bot project.

Audit gaps

Nobody can prove which policy an answer came from.

Vendor sprawl

Different tools per business unit.

In practice

A real enterprise conversation

BA
Enterprise
AI assistant · answers from your content
Which return policy applies to our German site?
The German site answers from its own returns page; the English site uses a different one. Each answer cites its source.Source: Site content
Can we audit what was answered?
Every answer records its source, and admin actions are logged.Source: Security page
Ask anything…

Sample conversation. Answers come from the content you publish.

Decision criteria

What buyers compare

CapabilityDeskClerk AIA generic chatbot
Per-site contentYesOne shared bot
Source citationsYesRare
Audit logYesVaries
ExportYesVaries
Search and AI answers

How enterprise buyers search

Buyers ask search engines and AI assistants the same questions they would ask a person. This page and the assistant answer with the same facts.

enterprise ai customer servicemulti-site chatbot governanceenterprise website assistantbrand consistent ai supportaudit logged support chatbot

Questions they type or ask AI

  • “What is the return policy for enterprise accounts?”
  • “How do we add a new regional site?”
  • “Which languages can the assistant answer in?”
  • “Can each business unit keep its own knowledge base?”
  • “Where can we see what customers asked last month?”
  • “How is access controlled for our team?”

Why this matters for GEO

AI assistants quote pages that state facts clearly, in question-and-answer form. Each answer here cites the page it came from, so the same fact appears in search, in chat and in the assistant’s summary.

Guardrails

What it will not do in enterprise

Per-site governance

Each site has its own content, key and conversations; admins see what they are entitled to.

Traceable answers

Every reply records its source for audit.

No certification claims

We describe the controls that exist, not certifications we do not hold.

Outcomes

What changes in the first month

One policy, many sites

Each site answers from the content you assign to it.

Faster launches

A new site is a new knowledge base, not a new project.

Traceable answers

Every reply shows its source page or file.

Stacked folders and documents on a desk
Behind the answers

One knowledge base, cited on every reply

Paste your URL or upload the documents you already have. The assistant chunks and indexes them and shows the source under each answer.

  • Pages, PDFs, Word, spreadsheets
  • 50 MB per file
  • 10M characters per site
  • Gaps listed in the visitor's words
By the numbers

The product behind this page

Only counts we can verify.

14
product features
4
interface languages
11
file formats
10
minutes to set up
“We started with the question that filled our inbox, then added the rest.”
Digital workplace or customer operations lead · DeskClerk AI customer
FAQ

Frequently asked questions

No. We do not claim certifications we do not hold; the security page lists the controls that exist.
Yes, per site.
Tenant and site scoping, with admin roles and audit logs.
Conversations and leads are exportable.
Its knowledge, conversations and vectors are removed.
Enterprise includes onboarding help.
No. You paste one script tag before the closing body tag of your site, or use a code block in your builder. Most sites are live in about 10 minutes.
PDF, DOCX, RTF, XLSX, XLS, CSV, PPTX, PPT, TXT, MD, HTML, JSON and XML — 11 format processors. Up to 50 MB per file and up to 200 pages per PDF. Scanned images are not supported.
It answers in the visitor's language, using your content. Interface text is available in English, Chinese, German and Arabic today; more interface languages are planned.
One visitor message or one assistant reply is one message. One question plus one answer is two messages, so plans are quoted in complete answers — 1,250 answers per month on Basic is 2,500 messages.
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All solutions

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AI Chatbot

How the assistant answers

Lead capture

Turn conversations into contacts

Pricing

Plans and what is included

Put an assistant on your website today

Start with 100 free chats. No credit card to begin, live in about 10 minutes.

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