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Home / Features / Chat Widget
Chat widget

The last piece of code you paste.

One script tag. It looks like your site, loads without blocking, and works on any HTML page — including plain static sites.

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Bottom rightBottom left
12 px
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Acme Industrial
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In short

A chat widget is the small chat bubble on your website. DeskClerk AI's widget is a single script that matches your brand, loads without blocking the page, and opens the AI assistant on any HTML site.

  • One script tag
  • No watermark on any plan
  • Position, colours, logo, radius
  • Editable copy
  • Works on any HTML site
What you can change

It should look like it was built by you

Placement

Bottom right or bottom left, on every page or a subset.

Identity

Logo, brand name, subtitle and theme colour.

Copy

Greeting, input placeholder, send button, quick questions.

The problem

Where it hurts today

Heavy widgets

Third-party chat scripts that slow first paint and hurt Core Web Vitals.

Off-brand look

A purple bubble on a carefully designed site.

Platform lock-in

A plugin that only works on one builder.

Watermarks

Free tiers that advertise the vendor to your customers.

Capabilities

What it does, in detail

One script tag

Paste it before the closing body tag; it loads with defer and does not block rendering.

Brand controls

Position, theme colour, logo, corner radius, title and greeting text.

Copy controls

Input placeholder, send button, close label and error messages are editable.

Quick questions

Up to six starter questions shown when the widget opens.

No watermark

The widget carries no DeskClerk badge on any plan.

Any platform

WordPress, Shopify, Wix, Webflow, Squarespace or a hand-built HTML site.

Fit

Who it is for

Design-led brands

The widget can look like part of the site, not an add-on.

Agencies

One snippet per client site, no plugin maintenance.

Static sites

Works on plain HTML with no build step.

Multi-site owners

A different look per site from one workspace.

Comparison

How it differs

CapabilityDeskClerk AIA generic chatbot
No watermarkAll plansPaid tier
Blocking scriptsLoads deferredOften blocking
Builder lock-inNonePlugin-specific
Copy editableYesLimited
FAQ

Frequently asked questions

It is a single deferred script and does not block rendering. It is not a framework.
Yes, the snippet can be limited to the pages you choose.
Yes, bottom right or bottom left.
Yes — that is the base case.
The trial includes 100 chats and all plans include white label.
No. You paste one script tag before the closing body tag of your site, or use a code block in your builder. Most sites are live in about 10 minutes.
PDF, DOCX, RTF, XLSX, XLS, CSV, PPTX, PPT, TXT, MD, HTML, JSON and XML — 11 format processors. Up to 50 MB per file and up to 200 pages per PDF. Scanned images are not supported.
It answers in the visitor's language, using your content. Interface text is available in English, Chinese, German and Arabic today; more interface languages are planned.
One visitor message or one assistant reply is one message. One question plus one answer is two messages, so plans are quoted in complete answers — 1,250 answers per month on Basic is 2,500 messages.
It says so, records the question as a knowledge gap, and can hand the conversation to your team. Handoff asks the visitor for contact details first.
Related

Keep reading

Chat Widget in a real workspace

Chat Widget is not a demo screen — it runs on the site you already have.

In practice

What it looks like on a normal Tuesday

A visitor asks the question you have answered a hundred times. The assistant replies from your content, shows the source, and captures the details when it matters.

  • Loads fast: one script tag, no page speed penalty
  • Matches your colors, logo and position
  • Popup, bubble or full-width layouts
  • Free plan available — upgrade for AI answers
A monitor showing a softly blurred dashboard
“It answers the way we would answer, because it only uses what we published.”
Operations manager · DeskClerk AI customer
Also included

The details that matter

By the numbers

The product behind this page

Only counts we can verify.

14
product features
4
interface languages
11
file formats
10
minutes to set up

Put an assistant on your website today

Start with 100 free chats. No credit card to begin, live in about 10 minutes.

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