AI chatbot

Answers that come from your website — not from a script.

DeskClerk AI reads your pages, PDFs and product docs, then answers visitor questions with the source attached. When it cannot answer, it says so and hands the chat to you.

Start free — 100 chats See pricing

BA

Acme Industrial

AI assistant · answers from 42 pages

Do you ship the X200 to Germany?

Yes — the X200 ships to Germany in 5–7 business days. Import duties are paid by the buyer.Source: Shipping & delivery

What's the difference with the X300?

The X300 adds a second sensor and a 3-year warranty. For most workshop uses the X200 is enough.Source: Product comparison

Ask anything…

In short

An AI chatbot is a website assistant that answers visitor questions using content you provide — your public pages, PDFs and product documents — and shows the source of every reply. DeskClerk AI adds lead capture and human handoff to the same widget.

Answers from your content, with the source shown
11 file formats, up to 50 MB per file
Answers in the visitor's language
Handoff to email, phone or WhatsApp
100 free chats to start

Demo

The whole conversation, on your site

The widget sits where visitors already are. No new tab, no login.

acme-industrial.com

ACME

ProductsApplicationsSupport

Request a quote

Pressure & flow instruments

Built for harsh environments.

IP68 · −40 to 120 °C · 5-year warranty

X200 Pressure

from $1,240

In stock

F40 Flow Meter

from $980

In stock

T10 Transmitter

from $1,650

Made to order

Free shipping over $50030-day returnsDDP to the EU

BA

Acme Industrial

AI assistant · answers from 42 pages

Do you ship the X200 to Germany?

Yes — 5–7 business days, duties included.Source: Shipping & delivery

Can I get a quote for 40 units?

Happy to help — what email should the quote go to?Lead captured · added to your list

Ask anything…→

How it works

Six things it does with your content

Drop a PDF or paste a URL

01

It reads what you already publish

Paste a URL and it crawls your public pages. Upload PDFs, Word files, spreadsheets, slides, CSV, text, Markdown, HTML, JSON or XML.

Yes, we ship to Germany.Source: Shipping & delivery

02

Every answer carries its source

The visitor sees which page or file the answer came from — and so do you. No mystery answers.

Knowledge gaps

“Do you offer installation?”

“Is the X300 waterproof?”

03

It knows when it does not know

Unanswered questions are recorded as gaps, with the exact wording the visitor used.

FriendlyFormalNeutral

“Good afternoon. How may I help you today?”

04

One tone, your voice

Choose friendly, formal or neutral. Edit the greeting and the six quick questions visitors see first.

Versand nach Deutschland?

Ja — 5–7 Werktage.

05

It answers in the visitor's language

The question is answered in the language it was asked in, using the same facts.

BA

→

YOU

Full history attached

06

A human takes over when it matters

Handoff asks for contact details first, then routes the conversation to email, phone or WhatsApp with the full history.

Comparison

Scripted bot vs. grounded assistant

A generic chatbot

Answers from a fixed script
Makes up an answer when unsure
No idea which page it used
Dead end when it cannot help

DeskClerk AI

Answers from your content, with the source
Says “I don't know” and logs the gap
Every reply is traceable
Hands off with contact details and context

The problem

Where it hurts today

The same five questions

Your inbox repeats itself every week while the answers already exist on your site.

Generic bots guess

Scripted chatbots invent an answer when the question is slightly different.

Dead ends

When the bot cannot help, the visitor leaves — no lead, no record.

No idea what people ask

You never see the questions that were typed and abandoned.

Capabilities

What it does, in detail

Reads your site and documents

Paste a URL or upload PDF, DOCX, XLSX, CSV and other supported files; the assistant chunks and indexes the text.

Cites the source in every answer

Each reply shows the page or file it used, so a visitor can check it and you can audit it.

Says when it does not know

Unanswered questions are recorded as knowledge gaps instead of being guessed.

Answers in the visitor's language

The question is answered in the language it was asked in, from the same knowledge base.

Captures contact details

When intent appears, the assistant can ask for an email and save the lead with the conversation.

Hands off to a person

A handoff asks for contact details first, then routes the thread to your team with the full history.

Fit

Who it is for

Online stores

Sizing, shipping and returns answered before a shopper gives up.

B2B exporters

Product, MOQ and delivery questions qualified around the clock.

Professional services

Process, availability and pricing ranges explained without repeating yourself.

Multi-site teams

Each site answers from its own content, managed from one workspace.

Comparison

How it differs

Capability	DeskClerk AI	A generic chatbot
Answers from your content	Yes, with sources	Fixed script
Knows when it does not know	Yes, logs a gap	Usually guesses
Lead capture inside chat	Included	Add-on or absent
Human handoff	Included	Higher tiers

FAQ

Frequently asked questions

Is the chatbot trained on my competitors' content?

No. It answers only from the content you add to that site's knowledge base.

Can it answer questions about stock or delivery times?

Only if those facts exist in your content. It quotes your material and will not invent a stock level or a date.

Does it work with WordPress or Shopify?

Yes — you add one script tag or a code block. There is no native plugin required.

Can I see the questions it could not answer?

Yes. Unanswered questions are listed as knowledge gaps with the visitor's own wording.

Can it speak to visitors in another language?

Answers follow the visitor's language. Interface text is available in English, Chinese, German and Arabic today.

Do I need a developer to install it?

No. You paste one script tag before the closing body tag of your site, or use a code block in your builder. Most sites are live in about 10 minutes.

Which file types can I add to the knowledge base?

PDF, DOCX, RTF, XLSX, XLS, CSV, PPTX, PPT, TXT, MD, HTML, JSON and XML — 11 format processors. Up to 50 MB per file and up to 200 pages per PDF. Scanned images are not supported.

Which languages does it answer in?

It answers in the visitor's language, using your content. Interface text is available in English, Chinese, German and Arabic today; more interface languages are planned.

How is usage counted?

One visitor message or one assistant reply is one message. One question plus one answer is two messages, so plans are quoted in complete answers — 1,250 answers per month on Basic is 2,500 messages.

What happens when the assistant cannot answer?

It says so, records the question as a knowledge gap, and can hand the conversation to your team. Handoff asks the visitor for contact details first.

In practice

What it looks like on a normal Tuesday

A visitor asks the question you have answered a hundred times. The assistant replies from your content, shows the source, and captures the details when it matters.

Trains on your website, files and docs in minutes
One line of code to embed
Answers in the visitor's language
No generic answers — every reply comes from your content

A monitor showing a softly blurred dashboard

“It answers the way we would answer, because it only uses what we published.”

Operations manager · DeskClerk AI customer

Also included

The details that matter

Questions it can't answer are flagged so you can improve the base
Set a tone: friendly, formal, or your own brand voice
Included on every plan
No watermark
Works on any HTML site

By the numbers

The product behind this page

Only counts we can verify.

14

product features

4

interface languages

11

file formats

10

minutes to set up